Privacy Policy

PRIVACY POLICY

  

In this Privacy Policy, the terms ‘you’ and ‘your’ refers to you, the user of the Ground Control Coffee website; www.groundcontrolcoffee.com.au; which may be herein referred to as ‘the website’. The terms ‘we’, ‘us’ and ‘our’ refers to Ground Control Coffee. This Privacy Policy outlines our commitment towards protecting all personal information that is collected through your use of the website, or personal information that is provided to us directly by you.

 
1. INFORMATION WE COLLECT

As part of the purchase process when you buy something from our online store, we collect the personal information you give us including your; name, address, phone number and email address. The personal information we collect is used for the purposes of contacting and communicating with you, the customer, as well as for internal record keeping and email marketing. This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 
2. DISCLOSURE OF PERSONAL INFORMATION AND CONSENT

When you provide us with personal information during the purchase process, or when contacting us to arrange a delivery or return, we accept this as you giving us consent to collect said personal information for the reasons outlined above. If we require the use of your personal information for a secondary purpose, we will either ask you directly for your expressed consent or give you the opportunity to say no. We may disclose your personal information if we are required to do so by law. If you would like to withdraw your consent for us to contact you or use your personal information, you can do so at any time by contacting us at contact@groundcontrolcoffee.com.au or mailing us at:

Ground Control Coffee

5/29 Industry Drive, Tweed Heads South NSW 2486.

 
3. THIRD-PARTY SERVICES

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies. We recommend that you read their privacy policies in order to understand how your information will be used by these providers. Once you leave our store’s website or are redirected to an external application or payment gateway, you are no longer governed by this Privacy Policy.

 
4. COOKIE POLICY

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

 
5. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, and recommend that you review it frequently. Any changes made to this Privacy Policy will take effect immediately after posting them on this website.

 
6. COMPLAINTS ABOUT BREACH

If you believe we have breached the Australian Privacy Principals and wish to make a complaint, please contact us at contact@groundcontrolcoffee.com.au or mail us at:

Ground Control Coffee

5/29 Industry Drive, Tweed Heads South NSW 2486.